No refunds after delivery: Many software development companies have a policy of not offering refunds once the software has been delivered or made available to the customer. This is because the product is often customized or tailored to the specific needs of the customer, making it difficult to resell or reuse.

Refunds for defective products: If the software is found to be defective or not functioning as described, the customer may be entitled to a refund or a free fix, depending on the severity of the issue and the terms of the agreement.

Refunds within a certain timeframe: Some companies may offer refunds within a certain timeframe after purchase, such as 30 days. This allows customers to request a refund if they are not satisfied with the product for any reason.

Refund process: The refund policy should outline the process for requesting a refund, including any forms or documentation that may be required, as well as the timeline for processing the refund.

Exceptions: There may be certain exceptions to the refund policy, such as if the software has been used extensively or if the customer has violated the terms of the agreement.

Cancellation policy: If the software development project is canceled before completion, the refund policy should specify whether any refunds will be issued and under what circumstances.

Partial refunds: In some cases, a partial refund may be offered if only part of the software development project has been completed or if the customer is dissatisfied with certain aspects of the product.